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FAQ

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How do I Join the Tribe?

Joining is easy. Just click the Create An Account button to get started. Once you're registered, you can start earning Tribe VIP credit.

How can I earn credit?

You can earn credit by sending your code to friends and family. Simply click on the 'Earn Points' tab and follow the prompts.

How do I redeem my credit?

You'll receive an email with your credit code, which you can use at check-out.

How do I check my credit balance?

Your up-to-date credit balance is always displayed in the top of this popup.

How long will it take for credit to post to my account?

You should receive credit in your account instantly once you complete a referral.

Does my credit expire?

Nope. Your credit will never expire.

How do I contact support if I have questions about my credit?

Our specialists can help you. Just send us an email (hello@thesiscouture.com) and we'll be in touch.

What if I don't want to receive promotional emails?

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.